Category: first contact

Mabinty Tarawally — 1-1-7 Hotline Responder

Mabinty Tarawally has worked as a 1-1-7 Call Center responder for almost a year. When she began, the national call center consisted of seven people who handled 100 calls a day in a small room at the World Health Organization’s Sierra Leone country office. Tarawally joined the 1-1-7 Call Center in September 2014, and has Read More >